Shipping Policy

Effective date: August 13, 2026

Thank you for shopping with Dealman. This Shipping Policy explains how orders placed through dealman.net are processed, shipped, tracked, and delivered.

Order Processing

Orders are generally processed within 2–5 business days, excluding weekends and holidays. Processing time is separate from shipping transit time.

During holidays, sales, product launches, or periods of unusually high order volume, processing may take longer. If a significant delay affects your order, we will make reasonable efforts to notify you using the contact information provided at checkout.

Please review your shipping address carefully before placing your order. Customers are responsible for providing complete and accurate delivery information.

Shipping Rates

Available shipping methods and charges are calculated and displayed at checkout before payment is completed. Shipping rates may vary based on the destination, package size, weight, products ordered, and selected delivery method.

Promotional or free-shipping offers are subject to the conditions stated with the offer.

Estimated Delivery Times

After an order has been processed, estimated delivery times are:

• Standard U.S. shipping: approximately 3–10 business days

• International shipping, when available: approximately 7–21 business days

These estimates begin after the order has shipped. They are not guaranteed delivery dates.

Carrier delays, severe weather, holidays, customs processing, incorrect addresses, and other circumstances outside Dealman’s control may affect delivery.

Order Tracking

When tracking is available, a shipping confirmation containing the tracking information will be sent to the email address or telephone number provided with the order.

Tracking information may take 24–72 hours to update after a shipping label is created. A label being created does not always mean the carrier has received the package.

Multiple Packages

Items in the same order may be fulfilled from different locations. As a result, an order may arrive in more than one package and on different dates. Separate tracking information may be provided for each shipment.

Customers will not be charged additional shipping fees solely because Dealman divides an order into multiple packages.

Address Changes and Incorrect Addresses

Contact us as soon as possible if you need to correct a shipping address. We cannot guarantee that an address can be changed after an order enters processing or has shipped.

Dealman is not responsible for packages delayed, returned, misdelivered, or lost because the customer supplied an incomplete or incorrect address.

If a package is returned to us because of an incorrect address, delivery refusal, or repeated unsuccessful delivery attempts, the customer may be responsible for any additional shipping charge required to resend it.

Delayed or Missing Packages

If tracking shows that a package is still in transit, please allow additional time for the carrier to complete delivery.

If a package appears lost or has not arrived within a reasonable period after its estimated delivery date, contact us through dealman.net. We will review the shipment and assist with a carrier inquiry when appropriate.

Dealman cannot guarantee the outcome or timing of a carrier investigation.

Packages Marked “Delivered”

If tracking shows that a package was delivered but you cannot locate it:

1. Confirm that the shipping address on your order is correct.

2. Check around the delivery location, including porches, side doors, mailrooms, parcel lockers, and reception areas.

3. Ask household members, neighbors, building staff, or the local carrier whether they accepted the package.

4. Allow up to 48 hours, as some carriers mark packages delivered shortly before completing delivery.

5. Contact the carrier directly for delivery details.

If the package remains missing, contact Dealman promptly. We will assist where reasonably possible, but Dealman is not responsible for packages confirmed as correctly delivered by the carrier unless otherwise required by law.

Damaged Packages

If an order arrives damaged, photograph the shipping package, label, packing materials, and affected merchandise. Contact us through dealman.net as soon as possible and include:

• Your order number

• A description of the damage

• Clear photographs of the package and merchandise

Keep all packaging until the claim has been reviewed. Damaged-item claims are also subject to our Return and Refund Policy.

International Orders

When international shipping is offered, customers are responsible for any customs duties, import taxes, brokerage charges, or similar fees imposed by the destination country unless checkout expressly states otherwise.

Customs processing may delay delivery. Dealman cannot control customs decisions, processing times, or charges. An order refused because of customs charges may be subject to return-shipping expenses and other nonrefundable costs.

Shipping Restrictions

Certain products may be subject to carrier, location, legal, or delivery restrictions. We reserve the right to cancel and refund an order if we cannot lawfully or reasonably ship it to the provided destination.

We do not ship to freight-forwarding addresses unless expressly approved.

Cancellations

Orders cannot be guaranteed for cancellation once submitted. If fulfillment has already begun or the order has shipped, the order must be handled under the applicable Return and Refund Policy.

Contact Us

For questions about shipping or an existing order, please contact Dealman through the contact information provided on dealman.net. Include your order number so we can assist you efficiently.